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What services are included in a standard cleaning?Our standard cleaning includes dusting, vacuuming, mopping floors, cleaning bathrooms and kitchens, and tidying up main living areas. We focus on giving your home a fresh, clean feel every visit.
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Do I need to be home during the cleaning?No, you don’t need to be home! Many clients choose to provide access instructions so we can clean while they’re away. Rest assured, our team is trained, trusted, and insured for your peace of mind.
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Can I customize my cleaning services?Absolutely! We offer flexible options to meet your needs. Let us know if you have specific areas or tasks you’d like us to focus on, and we’ll tailor our service accordingly.
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How often should I schedule cleaning services?This depends on your needs! We offer weekly, bi-weekly, and monthly cleanings, as well as one-time deep cleans. If you’re unsure, we can help you determine the best frequency based on your lifestyle and preferences.
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How do I pay for my cleaning services?We accept various payment methods, including credit/debit cards and online payments. Payment details will be provided during booking, and we’ll ensure a smooth and convenient process.
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What if I’m not satisfied with the cleaning?Your satisfaction is our priority. If you’re not completely happy with any aspect of the cleaning, let us know within 24 hours, and we’ll make it right.
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Is your cleaning team insured and background-checked?Yes, all our team members are fully insured and undergo thorough background checks for your security and peace of mind. We prioritize professionalism and trustworthiness in our hiring process.
We’re committed to making your experience seamless and stress-free. Here, you’ll find answers to some of the most common questions about our services, scheduling, and policies. If you don’t see what you’re looking for, please feel free to reach out—we’re here to help!
Payments Accepted
We want to make payment easy and convenient for you. KleaNests accepts a variety of payment methods, including major credit and debit cards, as well as secure online payment options. Simply choose the method that works best for you, and enjoy a hassle-free experience every time.
Satisfaction Guarantee
Your satisfaction is our top priority at KleaNests. We strive to exceed your expectations with every clean, ensuring a spotless and welcoming space you can enjoy. If for any reason you’re not completely satisfied, just let us know, and we’ll make it right. Your happiness with our service is our commitment.
